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Article #115: RSS vs Email: Its Not An Either-Or Question

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If youve been getting caught up in all 71 percent of US online advertisers used
this talk of RSS versus email, its time email marketing in 2004, while 77 percent
to stop wondering. using paid search.
Marketing Sherpa just posted a new report Despite spam and email overload 45
that stirred up the old RSS vs Email percent see email as a good way for
debate again. companies to stay in touch with
The report starts out by stating, It customers.
chills our blood when we hear email Customer retention and increased loyalty
marketers and publishers blithely state, is the main objective for email marketing
Im thinking about switching over to RSS among 63 percent of surveyed marketers
entirely! Oh no. Please dont. RSS is 62 percent also see email as a way to
worthy of testing, but its not an email acquire new customers.
replacement and it never will be. Email volume in the US is expected to
A report in Jupitermedia titled E-Mail rise from over 2 trillion message this
Marketing: Alive and Well notes, RSS year to nearly 2.7 trillion by 2007.
won\'t be immediately effective as an Even though both email spam and email
alternative to e-mail marketing. (But) delivery are on the rise, end-users are
for some companies (primarily publishers getting used to spam and it\'s bothering
who cater to a technical audience), it\'s them less than it used to.
sensible to press forward with RSS now as The Marketing Sherpa report also notes
a supplement to e-mail marketing. that 91% of US Internet users use email
A lot of people think this debate has on a regular basis, while roughly 4% use
been going on for long enough. RSS is NOT RSS feeds on any sort of basis at all.
a replacement for email. It does not (and It suggests that publishers do test RSS,
may never) rival the marketing reach and but recommends that they not treat RSS as
immediacy of an email message. shovelware for email content because it
Those whove been mourning the death of is a new medium.
email marketing dont seem to get the fact Other disadvantages it notes for RSS
that RSS hasn\'t reached the tipping publishers is the challenge of metrics.
point yet. More people read email than No deliverability, open rates, hard vs
RSS feeds many more. soft bounces. No a/b tests, no usability
I believe that a smart publisher or tests, no offer tests, no recency
marketer must use both - Email and RSS. frequency tests, and multivariable
Its not an either/or question. testing\"
I know for a fact that my blogs get read \"The kind of data that marketers and
more when I send out an email with a blog publishers rely on to make business,
post roundup. I personally prefer email content, and marketing decisions for
and tend to read those blogs more email campaigns is almost entirely
frequently that use email notification. lacking for RSS at this time, says the
But the news is not all good for email report.
marketing. According to DoubleClick, So if youre wondering what you should
64.7% of all legitimate email being sent publish - a blog or an email newsletter -
(based on their own customers\' stats) is I suggest you do both.
never opened. Email delivery is cited as Or at least publish a blog with email
the #1 email marketing headache. notification built in. Remember, your
The good news is that email marketing has list is still your most valuable asset
a terrific Return on Investment (ROI) online.
bringing in $15.50 per dollar spent on a Keep either Email or RSS out of your
campaign according a report in Email marketing toolbox and youre losing out on
Sherpa. a significant portion of your audience.
That $15.50 per email-marketing dollar RSS has other advantages that email does
spent is roughly 17% more than in not have - like being able to syndicate
direct-mail campaigns and 73% more than your content across the web. It can be a
telemarketing campaigns.eMarketer reports very useful tool for building link
that email is still a powerful marketing popularity - if you do it right.
tool if used well in a new report, As a marketer you do need to start
\"Email Marketing: How to Improve ROI.\" brushing up on your knowledge of RSS and
Some points it notes: a good place to start is here.






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