RSS vs Email: Its Not An Either-Or Question

If youve been getting caught up in all this talk of RSSmarketing in 2004, while 77 percent using paid search.
versus email, its time to stop wondering.Despite spam and email overload 45 percent see
Marketing Sherpa just posted a new report that stirredemail as a good way for companies to stay in touch
up the old RSS vs Email debate again.with customers.
The report starts out by stating, It chills our blood whenCustomer retention and increased loyalty is the main
we hear email marketers and publishers blithely state,objective for email marketing among 63 percent of
Im thinking about switching over to RSS entirely! Oh no.surveyed marketers
Please dont. RSS is worthy of testing, but its not an62 percent also see email as a way to acquire new
email replacement and it never will be.customers.
A report in Jupitermedia titled E-Mail Marketing: AliveEmail volume in the US is expected to rise from over
and Well notes, RSS won\'t be immediately effective2 trillion message this year to nearly 2.7 trillion by 2007.
as an alternative to e-mail marketing. (But) for someEven though both email spam and email delivery are
companies (primarily publishers who cater to aon the rise, end-users are getting used to spam and
technical audience), it\'s sensible to press forward withit\'s bothering them less than it used to.
RSS now as a supplement to e-mail marketing.The Marketing Sherpa report also notes that 91% of
A lot of people think this debate has been going on forUS Internet users use email on a regular basis, while
long enough. RSS is NOT a replacement for email. Itroughly 4% use RSS feeds on any sort of basis at all.
does not (and may never) rival the marketing reachIt suggests that publishers do test RSS, but
and immediacy of an email message.recommends that they not treat RSS as shovelware
Those whove been mourning the death of emailfor email content because it is a new medium.
marketing dont seem to get the fact that RSS hasn\'tOther disadvantages it notes for RSS publishers is the
reached the tipping point yet. More people read emailchallenge of metrics.
than RSS feeds many more.No deliverability, open rates, hard vs soft bounces. No
I believe that a smart publisher or marketer must usea/b tests, no usability tests, no offer tests, no recency
both - Email and RSS. Its not an either/or question.frequency tests, and multivariable testing\"
I know for a fact that my blogs get read more when I\"The kind of data that marketers and publishers rely
send out an email with a blog post roundup. I personallyon to make business, content, and marketing decisions
prefer email and tend to read those blogs morefor email campaigns is almost entirely lacking for RSS
frequently that use email notification.at this time, says the report.
But the news is not all good for email marketing.So if youre wondering what you should publish - a blog
According to DoubleClick, 64.7% of all legitimate emailor an email newsletter - I suggest you do both.
being sent (based on their own customers\' stats) isOr at least publish a blog with email notification built in.
never opened. Email delivery is cited as the #1 emailRemember, your list is still your most valuable asset
marketing headache.online.
The good news is that email marketing has a terrificKeep either Email or RSS out of your marketing
Return on Investment (ROI) bringing in $15.50 per dollartoolbox and youre losing out on a significant portion of
spent on a campaign according a report in Emailyour audience.
Sherpa.RSS has other advantages that email does not have -
That $15.50 per email-marketing dollar spent is roughlylike being able to syndicate your content across the
17% more than in direct-mail campaigns and 73% moreweb. It can be a very useful tool for building link
than telemarketing campaigns.eMarketer reports thatpopularity - if you do it right.
email is still a powerful marketing tool if used well in aAs a marketer you do need to start brushing up on
new report, \"Email Marketing: How to Improve ROI.\"your knowledge of RSS and a good place to start is
Some points it notes:here.
71 percent of US online advertisers used email