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Article #83: NewsLetter Marketing - Creating an Effective Newsletter (Part 3 - 10)

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Creating a successful newsletter can be Determine how frequently your readers
extremely rewarding. Subscribers and want to hear from you/receive your
customers respond with glowing feedback, Newsletter - and what you can commit to.
online sales jump and your customer As a thumb rule, a weekly newsletter is
relationships and brand loyalty deepens. ideal. However, don't launch a weekly
Here are some useful tips that might help newsletter if you are not absolutely
in creating a successful newsletter. certain that you can distribute a quality
Define Success Newsletter every week. A fortnightly
Ask yourself "What is the purpose of your newsletter is a good option too.
newsletter?" A newsletter is a Timing
substantial investment of company Test and pick a day and time that works
resources in terms of time and energy, best ...and stick to it. Readers should
and you need to define in as tangible almost be able to set their watches by
terms as possible the purpose of your the receipt time of your Newsletter.
Newsletter. Make it Viral
Voice and Personality Provide information readers can act on or
Establish a voice or editorial that stimulates reaction - forwarding it
personality - whether newsy, serious, to friends and peers, stimulating
gossipy or funny - that is synergistic purchases or requests for additional
with the image you want to portray and information. Make it easy for readers to
connects with your audience. Remember forward articles and information to peers
that email newsletters aren't email and friends. Provide a "Forward to a
promotions designed to stimulate Friend" link that enables readers to
immediate action. Sales and promotional forward the Newsletter with a
copy don't suit e-newsletters. Nor does personalized note.
the traditional tone of broadcast Search
corporate communications. Think of your Make it easy to find articles of interest
newsletter as a one-on-one conversation. and back issues. Provide a table of
Just imagine sitting in a coffee shop contents and links to articles within the
talking informally with a customer. newsletter and to resources and past
That's the starting point for your articles on your site.
approach--a more personable and Printing
appropriate "human" voice will come Consider providing "printer-friendly
naturally. Drop the jargon, drop the formats" on your Web site.
sales pitch, be as honest as you can, and Personalize
talk like a human being. At minimum address the reader by name.
You can have as much or as little The most successful newsletters have a
personality as is appropriate. Consider human being associated with them...and a
adding a brief editorial, a comment or personality. If possible, your Newsletter
two, an editor's note, a couple of lines should be "written by a person" at your
of commentary, a touch of opinion; adding company...not the company.
a little human element here and there. Write in layman terms with simple
Sign editorials, give authors a byline, vocabulary
or list some names down in the Not everyone has the vocabulary that you
administrative section of each issue to and editors do. Use words that are
which your readers can relate to. easy-to-understand, and if you do use
From Line technical terms, provide a definition
Whether a person's name, name of the that people can relate to. There is
newsletter or company name - determine nothing more frustrating then a
what will resonate best with your readers definition that makes less sense than the
and stay with it. word itself.
Subject Line Test
"Vol. 11, Issue #9" or "Company News" are Test the Newsletter on few email
not enticing subject lines. They are addresses to check for errors and other
certainly consistent and simple, but they issues - before sending to the entire
don't tell your readers anything that distribution list.
will motivate them to open your email. If you lack experience in print media,
Your subject line is your calling card - seek out assistance if you know someone
entice your readers with the most in the field. If not, don't worry - the
interesting or intriguing information in above mentioned basic principles apply.
your Newsletter.. Style/Format Plan to research your material thoroughly
Establish a format and layout of your and avoid factual or editing errors, as
Newsletter that is clean and simple, with they will make you seem less credible.
elements of the Newsletter (table of Add hyperlinks and include updates on old
contents; "Tips", subscription material should new information surface.
information, etc. located in the same The typical form of newsletter is a
spot each issue). one-way communication where you provide
Content information to customers, such as product
Figure out what your readers want and updates and announcements. You have the
give it to them. Seek continuous option of formatting your e-mail by
improvement by obtaining reader feedback including colorized text and a variety of
and monitoring click-through rates to fonts, but not all e-mail software
determine what types of articles are most supports HTML mail. Consider writing your
popular. Another dilemma that we all newsletter in plain text or offer two
confront is too much information and too mailing lists- one for plain text
little time. The newsletter's job is to mailings and the other for HTML e-mail.
keep readers on top of trends and the Make sure you Include:
latest developments in the industry. Aim -Table of Contents
for articles and feature stories to meet -Hyperlinks for customers who want more
one of the following criteria by information for a featured topic
including either: major industry -Exciting secrets or tips related to your
occurrences, forward thinking industry product or service
ideas, education on issues or new -Contact information
techniques, or business opportunities. E-newsletters can take up a good amount
Whether your customers work out of a of time if not managed correctly. The use
corporate or home office, employees need of a list server (a piece of software
answers to questions and tips for that runs on your Internet provider's
improving business activities. computer or on your own web server) is a
E-newsletters provide you with an good option. It will automatically manage
opportunity to point out work a list of e-mail addresses. Once you send
inefficiencies, and share relevant best your newsletter to the list server, it
practice. When you create a newsletter, distributes the letter to the stored
try changing your focus from selling addresses. For more information on list
products and services to solving your servers, contact your Internet service
customers' problems. Think about what provider. If you opt to use another
they need and give options they don't method, make sure you have a plan for
know exist. handling incoming and outgoing mail when
Frequency your customer base increases.






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