Promoting a Film Festival for the Long Tail: a Digital Marketing Case Study

Since the birth of the moving picture, film has played anand vote on trailers? How many views do you think a
important role in the way people experience culturetrailer of an eventual award-winner ought to receive?
worldwide. This is apparent at the 400 film festivalsArrive at a low, medium and high estimate, with a
which take place around the globe each year. Thesetimeline of projections, and constantly measure your
events give talented artists a venue to promote theirprogress.
work in front of a qualified, interested audience.5) Leverage digital media channels to the fullest.
Like any dynamic art form, film is forever changing.Social Networking. With a little bit of research, you can
New digital media have placed unknown independentfind the right social networking sites to target for your
artists on the same playing field as their morecampaign. To leverage Long Tail potential to the fullest,
established, commercially-backed counterparts.use a network like Facebook or Myspace to co-brand
Moreover, as access to cyberspace has becomecontent and engage new groups of people.
more universal, reaching the right audience has neverFacebook - Create a Facebook profile for each
been so easy.member of the organizing committee, and use this to
Why is this? Because of “The Long Tail.”administrate a dedicated Facebook Group. Have your
Originally an abstract concept introduced in a WIREDdeveloper create a Facebook application allowing
Magazine article from 2006, The Long Tail is now aartists to embed their trailer in their profile, with a
mantra of digital marketing. Applied to marketing in film,module to solicit ratings on films. For viewers, the
the pre-Long Tail mentality was to conceptualize anapplication should offer “on-demand” rankings of
artistic work with a specific target in mind, and thenall trailers posted (across the entire Facebook
develop it to invite as big an audience as possible.network) to encourage healthy competition. It is also
Marketers would then direct their resources towardhelpful to add calendar integration for notification of
the audience within distribution range.important dates in your mini-feed, and of course links
The goal was to make the next big summerback to the festival website and blog. If your festival
blockbuster. But according to Chris Anderson, thefeatures content from around the world, why not add
author of the article, “hit-driven economics is aa real-time updatingworld map showing geographical
creation of an age without enough room to carrylocation of all participating artists?
everything for everybody.” In other words, a newMyspace - On this network, you’re faced with a
day has come.tradeoff. This is still the best place for artists (and art
In a post-Long Tail awakened world, we’ve foundlovers) to nurture their passion. However, it may also
that most people’s taste in film goes beyond justbe harder for you to cut through the spam and build a
mainstream appeal. With the recent onset of a limitlessmeaningful campaign. Compared to Facebook, spend
distribution range, the audience dynamic is changing. Anfar less time administrating the Myspace profile. It
American producer whose film deals with even theshould simply be a “content dump” with regularly
most esoteric subject matter now has its nicherotating trailers and blog content.
audience at arm’s length. Using the right digitalIf you have a lot of manpower at your disposal, also
marketing tactics, the filmmaker can draw thoseconsider a targeted approach to some of the
people in without burning through resources they wayindustry-specific sites such as Flixster, MatrixMovies
they might have during the pre-Long Tail era.and Revver.
Filmmakers, now freed from the shackles of heavySearch engines. Getting your festival to appear
distribution burdens, can finally create that masterpieceprominently in search engines requires an orientation
that was once deemed implausible. And with atoward dynamic content and inbound links. Start a
continued stream of artists looking for exposure, thefestival blog in which organizers can collaborate to
film festival industry now has the scale to reach farupload content on a daily basis. This will push a variety
and wide...and find willing consumers around everyof relevant keywords out into cyberspace, tied to your
corner. This is why, according to Anderson, thewebsite to bring people back for more.
“cultural benefit of all of this is much more diversity,For added juice, open the blog up to the general public
reversing the blanding effects of a century of-- if the public is properly engaged, the volume of
distribution scarcity and ending the tyranny of thecontent will grow at a furious pace, along with the
hit.”number of inbound links to your site. With a little
Step-by-step: How to market a film festival to a Longcreativity, you won’t have trouble coming up with
Tail audience.original content: event news, featured films, press
1) Create a home for your festival on the net.mentions, staff picks, etc. Make sure all blog content is
Give your contestants a platform on which they canaccompanied by chicklets (links for easy posting) to
share a trailer of the film they plan to promote at yourpopular social media sites, to increase the number of
festival. Allow visitors to vote on the trailers, with aviral touch points.
thumbs-up/thumbs-down or one-to-five-starsIf particular video content speaks to a particular
approach. This allows the best ones to rise to the top,audience, weed out the leaders of each category and
creating a channel of the highest quality content, whichmake them aware of what you’re doing. Use
can be used to draw in a large audience. This widensTechnorati to find the most prominent bloggers in
the timeline for audience engagement, and gives you athese categories, and approach them personally and
vehicle to convey supporting messages related to theindividually, offering them your content and/or reciprocal
festival itself.links.
You want a website where entrants can upload aFind every event site related to film, digital media, arts
trailer with minimal technical know-how. The easiest& culture, as well as the city where your event will be
way to do this is to use YouTube as the host. Usershosted. Create a reference sheet containing your
worldwide simply create their own profile and/orevent’s title, a short description, a long list of
channel on YouTube, submit their content, and thencomma-separated tags, a shorter version of the same
provide your site with a URL or embed code to thelist, and other pertinent information which will need to
video. Each trailer then has its own landing page onbe standardized across all submissions. Put on a pot of
your festival’s site, and should be accompanied bycoffee and hammer away.
“Send To A Friend” and “Download To YourIt would also help to hire a search engine optimization
iPod” links, along with submission links for social(SEO) consultant to handle the keyword strategy and
bookmarking sites like Del.icio.us.tactical implementation. This will make your pages
(Note - It is important to limit the length of the trailerfriendly to the spiders sent out by Google, Yahoo! and
(two minutes would be a good round number), andthe like.
make sure that the actual length of the YouTubeEmail Communications. Decide your strategy from the
video is clearly visible on your site. If a video requires avery beginning: do you force everyone (directors and
time commitment, a lot of people will click awayaudience) to register, thereby creating a nice long
without even looking.)distribution list? Or do you scale back the mandatory
Make sure your site is scalable, in the event that youregistration, requiring registration only to post content?
receive ten times the traffic you expected. Even if youYou can also find a middle ground, offering certain
are focused on quality content, be prepared forincentives for opt-in (such as winning a pair of free
massive quantity as well. Your web developer needsall-access passes to the festival). The registration
to make you very confident that your site won’tmodule will allow you to also collect additional
buckle under pressure.demographic information (city/state, age, gender, etc.)
You’ll also want to add search capability (this isbut if you go this route, make sure you have given
easy with Google Custom Search) do some usersome thought to your privacy policy.
testing, or consult a usability expert on making yourSponsorship. This will vary based on your resources
festival’s website as navigable as possible. Invest inand network. If you have advertisers on board for a
good analytics software to follow trends inlot of money, your marketing communications will give
visits,pageviews, referrals, keyword-driven traffic, andyou a variety of venues to feature them (website
so on.banners, emails, plus your entire arsenal of offline
2) Give your festival a personality.marketing assets). If you have no major sponsors but
If your festival has a theme, make it very evident.still want to explore advertising revenue, you can
Brand it consistently, from the copy writing to thealways use a program like Google AdSense for a
graphic design to the outbound marketingvery customizable on-page sponsored link campaign.
communications. Everything must boil down to theDowntime. After your festival, you’ll be faced with
seminal concept of what your festival is about. Ifa decision: do we want to do this again next year?
it’s abstract, e.g. “good independent film,”You may not be ready to decide right away, but
that’s fine as long as you remain consistent.there’s plenty you can do to capitalize on the
Offer an incentive. Partner with local organizations inmomentum of your event, to keep marketing your
the host city, e.g. the Chamber of Commerce or aconcept.
local Arts Council. Find a major event taking place- Ongoing global link sharing campaign with partners of
which could benefit from a partnership; yourvarious categories
contestants’ work might be a major asset to their- Blog coverage of other major film festivals
program. The grand prize, apart from whatever you- In-depth profiles of festival award-winners
already decide to offer the winner(s), is the visibility of- Discovery of worthy short films not originally
being associated with these organizations...and thus getsubmitted to the festival site
in front of a large audience.- Film industry interviews (available as podcasts)
3) Define your stakeholders.Conclusion
Your directors and producers are the ones supplyingOnce all these elements of your digital marketing
quality content--the lifeblood of your site and your bestcampaign are off the ground, the last thing to do is
promotional asset leading up to the festival.convey your scope to your artists. You’re in the
Your visitors are your primary source of feedback.festival business, which in 2008 means you’re
Leverage their opinions wisely and you’ll find manyhardly concerned with the manufacturing and
ways to bring them back to your site, and to yourdistribution concerns of the filmmakers. But this talented
festival--along with their friends.constituency is still waking up to the opportunities of
The general public is the 6 billion people living on thisthe Long Tail economy.
planet. Some don’t have computers. SomeIf you have the numbers, give your artists a pat on the
don’t like film. But in line with The Long Tail concept,back by showing them the geographic reach of your
reaching just about everybody else is relativelyfestival. Repackage the most compelling feedback on
easy...and the enthusiasts will come out of thesubmitted videos into a rotating “ticker” in the
woodwork.banner of your website. Do whatever you can to give
Keep these people satisfied at every stage of yourthese filmmakers--the authors of content without
campaign, and your marketing engine will keep thingswhich you’d be in business--an extra incentive to
moving with minimal intervention on your part.keep going.
4) Establish measurable goals.In a world in which, as Anderson says, “popularity
How many directors do you think you could get to signno longer has a monopoly on profitability,” we’ll
up? How many people would you like to visit the siteall be better off because of it.