Are You Using Twitter and Other Social Media in Your Small Business Marketing Strategy?

Social media has become a very useful tool for smallsocial in your social media.
business and their marketing strategy. If you're notOther companies have gotten on the Twitter
using it you are potentially missing out on countlessbandwagon and done nothing with it other than
sales and exposure to your niche and community.claiming their real-estate of a Twitter user name. If it is
Marketing has been changing and if you're still justused as it is intended as a way of making connections
using the same old techniques then you're businesswith people it could go a long way in improving your
isn't living up to its full potential. One way to change thisbusiness.
is through social media with resources such as Twitter,Twitter isn't the only social media out there, Facebook
and why not their free.is probably at current the most famous and you can
Four years ago Twitter didn't even exist and eveneasily connect with your patrons with on Facebook as
yesterday I found people that still had never heard of it,well. If you use them in unison you're opening the doors
but that doesn't mean it hasn't become a hugeto even more opportunities.
resource and useful tool to many businesses. In fact itThe key however is that you have to be social in your
was claimed the most used word of 2009.social media marketing, your customers and patrons
I know of one restaurant here locally that started givingneed to know that there is a real person on the other
out the employee discounts to their followers onside, someone that they can relate to. Many of the old
Twitter, through a password that gets passed everytechniques of billboards and full page adds are not as
Tuesday. Every week the password changes. If youaffective as they once were, but when you connect
go into the restaurant and order a drink with your mealwith a person it leaves a deeper impression than any
you get 20% off. This little tactic has brought increasedsign or advertisement ever will.
business on what used to be their slowest day.The ability for immediate feedback on any changes or
Now this advertising hasn't been the only thing that hasproposed changes could save you a lot of money and
changed. The restaurant has a way of directlyor ill well with your customers as well. It is also a faster
connecting with their customers. The restaurantway to get a message out. You won't need to wait
actually has two different twitter accounts, one for theand hope that someone sees something in a paper,
restaurant and one for the owner.magazine or any of the old ways, and you have a
It's a way for the owner to keep a finger on the pulsebetter chance of your message not being
of his establishment. He can ask questions and getmis-understood.
immediate feedback on how changes have affectedThere are so many ways that Social Media can
his customers and customers have a direct connectionpositively benefit your business's bottom line that you
to voice their opinion. Of course this only works ifreally should take another look in using these free
you're taking the time to make that connection and beresources if you are not already.