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Article #14: Email Marketing: Reclaiming Lost Territory

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The statistics you receive on your email 1. Too many marketers continue to miss
marketing campaigns can be a bit out on deliverability "easy wins." The
deceiving. The numbers of delivered number of marketers encouraging consumers
emails may seem high, but you have to to add them to their address books, which
remember that some email accounts may provides marketers with benefits
view a bulk fed email as spam and send it commensurate to Enhanced Whitelisting,
to a file that is never visited by the remained unchanged between 2005 and 2006
email account holder and is ultimately (43 percent vs. 42 percent).
and automatically discarded without the 2. Relevance rises. The majority of
customer even being aware it arrived. The consumers (60 percent, up from 57 percent
good news is many email service providers last year) agreed that the email
and email marketers are working together communications they receive from
to increase email deliverability. companies they do business with are more
Currently the figure for non-deliverable targeted/relevant than the communications
emails stands at just over 20%. they received from those same companies
Your client can help improve that figure last year.
if they automatically whitelist or 3. Email's impact on purchasing is felt
approve your email for acceptance by across channels. Consumers who receive
their email system. Individual Internet legitimate email offers are more likely
Service Providers (ISPs) can also be to act on them, with 47 percent of
contacted and, by following their respondents saying they would make a
procedures, you may find your emails purchase online after opening a relevant
going to the right email box without email and 65 percent indicated they would
being subjected to the junk or spam file. purchase offline based on the email they
Because spam has been so prevalent it has received.
taken a significant amount of work to Epsilon also indicated consumers are more
keep email relevant while making it more adept at recognizing false positives and
difficult for spammers to make email are much more aware on online safety and
their playground. This interim period has spyware issues.
caused many recipients to become It would appear that legitimate email
frustrated with email, but the persistent marketers as well as the email recipient
work of many has helped to reclaim this are willing to work together to find the
effective communication tool. best solution in sending and receiving
Consider the following from Epsilon emails that are welcome and informative.
Interactive...






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